Circles of Inspiration Satisfaction Guaranteed policy
Every Circle of Inspiration charm is handmade by Anna. Each one is carefully painted and assembled. Once you receive your item, if you are not fully satisfied, please return the unworn pendant or earrings with packaging within 14 calendar days from receiving for a full refund, less shipping. If you want to return after the 14 days, but within 90 days you will receive a shop credit for your purchase price. The credit is valid for 1 year from your original purchase date.
You must mail with proof of mailing via Delievery Confirmation. Please see return address on Contact page.
Great care is taken in the manufacturing of your necklace. Soldered jump rings are used as often as possible and only high quality components are used. Under normal use, if your charm breaks within 2 months, you can mail back for free repair (shipping to us is your responsibility and we will ship back to you. You must ship with tracking information). This is exclusive of the chain, only the charm (all charms) are covered. If a repair cannot be made we will replace with a similar item. Shipping and handling charges will apply when shipping to us and shipping back to you.