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Shipping & Returns

Domestic USA Orders:

For all online orders, you pay just $5 for shipping anywhere in the USA, no matter how big your order is we will ship USPS Priority mail with tracking information for ech order. Please be sure to check your emails after you order for order status information. Please check your spam folder also, just in case the emails go there.

Your discounted shipping rate will be automatically added to your cart as part of checkout.

If you need your items Express shipped, the additional fee will be sent to you payable through paypal. Please email us immediatly after purchase if you need Express shipping via US Postal  service.  *Express via the US Postal service in NOT next day in all areas. If you need Overnight, please let us know we can ship FedEx.

Please keep in mind, processsing time. Orders can take up to 3 business days to ship.

International orders:

Due to many ways to ship internationally, you will be automatically charged $5 at checkout. This shipping charge covers 1st class mail shipping of 1 item. First class mail cannot be tracked!  If you have purchased more than one item we will contact you if there is an additional charge based on weight and destination which must be paid prior to shipping. If you would like to change the shipping to a different method like FedEx please contact us Contact@AnnaPereiraDesigns.com  to upgrade your shipping as soon as you place your order. The additional costwill be paid through Paypal. FedEx is a trackable shipping method and we charge only what we are charged by FedEx. Normally, it is not less than $60 (sometimes more based on destination) to ship via FedEx.

If you choose to ship via FedEx, and have let us know via email, we will contact you with the fee. Shipping fees must be paid via Paypal prior to processing your order.

First class mail cannot be tracked also, we cannot specify a time in which delievery will be made. Once an item is shipped it, we are not responsible. Items can take from 1 -8 weeks to arrive depending on the destination, customs, etc.

 

International orders are shipped once a week, once verified.

Thank you for your understanding.

 

Online orders:
We want your shopping experience to be pleasurable on AnnaPereiraDesigns.com which doesn’t end upon checkout. We ship you your item in style. Your Circle of Inspiration is packaged with care in our luxury royal purple and gold gift box with signature tissue paper and with an anti tarnish jewelry bag and inspirational scroll tucked under the insert of your gift box. What a lovely gift ready to give!
 
 
Returns
 

Every Circle of Inspiration charm is handmade by Anna. Each one is carefully painted and assembled. Once you receive your item, if you are not fully satisfied, please return the unworn pendant or earrings with packaging within 14 calendar days from receiving for a full refund, less shipping. If you want to return after the 14 days, but within 90 days you will receive a shop credit for your purchase price. The credit is valid for 1 year from your original purchase date.

You must mail with proof of mailing via Delievery Confirmation. Please see return address on Contact page.

Great care is taken in the manufacturing of your necklace. Soldered jump rings are used as often as possible and only high quality components are used. Under normal use, if your charm breaks within 2 months, you can mail back for free repair (shipping to us is your responsibility and we will ship back to you. You must ship with tracking information). This is exclusive of the chain, only the charm (all charms) are covered. If a repair cannot be made we will replace with a similar item. Shipping and handling charges will apply when shipping to us and shipping back to you.

 
Items purchased with a gift certificate are exchange only. No cash refunds. Exchange must be within 90 days from your order. Unused, unworn. You must mail with proof of mailing via Delivery Confirmation. Please see return address on Contact page. Please refer to our Full Satisfaction Guarantee For more details.
 

 



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